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StarCine Collectible
At StarCine Collectible, we offer worldwide shipping using options like Hong Kong Post (e-Express, air mail, EMS), DHL, FedEx, and DHL eCommerce.
Orders will be arranged for shipping within 72 business hours after purchase.
Please note that some products are made-to-order.
For these products, the required production time will be clearly stated in the product description.
All shipments include a tracking number for easy tracking.
For large items like 1:1 scale statues, we provide sea freight as a cost-effective option.
Contact us at info@starcinecollectible.com for a shipping quote.
Q: What should I do if I find missing parts or defects after unboxing?
A: If the issue meets our return policy standards, we will arrange replacements, subject to manufacturer availability.
For items weighing 5kg or less, we will cover the round-trip shipping costs.
Q: What should I do if I receive a product with missing or damaged parts?
A: Missing or damaged parts must be reported within 7 days of receiving the product.
Requests submitted after this period may be denied.
Q: Are after-sales services provided for second-hand or non-warranty products?
A: For products listed as second-hand or marked as non-warranty on our website, no after-sales services will be provided.
Q: Can I return a product due to personal preference or a change of mind if it has defects or missing parts?
A: If defects or missing parts are found and we are able to provide a replacement, returns due to person
Q: What is your return and after-sales policy for cosplay costumes or custom-made masks?
A: If you are ordering cosplay costumes or custom-made masks, we will not provide any after-sales service or accept returns due to sizing issues unless there are defects upon delivery.
A: This mask is designed to fit head sizes ranging from 58cm to 63cm. It comes in a fixed size and cannot be customized.
A: The mask is made with EU-certified, non-toxic materials. It uses a combination of elastic and breathable fabric to ensure comfort even during extended use.
A: Yes, the mask is designed with breathable and elastic fabric, making it comfortable to wear for extended periods without causing discomfort.
A: The motorized eyes are controlled via a ring remote and powered by a built-in micro motor, allowing the eyes to perform blinking actions and switch between different modes.
A: The mask offers 4 eye modes:
A: Yes, the mask is designed to provide excellent visibility from the inside, even when the LED lights are turned on.
A: The mask uses a Type-C charging cable for convenient charging. A single charge provides 1-2 weeks of usage.
A: Yes, the mask is modeled after its iconic design from the movie, featuring 3D spider web patterns for a realistic and highly detailed appearance.
1:1 Wearable Full-Head Mask
This full-head mask is designed to fit head sizes ranging from 58cm to 63cm. It comes in a fixed size and cannot be customized. The mask is modeled after its iconic design from the movie, featuring 3D spider web patterns for a realistic and detailed appearance.
Even with the LED lights turned on, the mask provides excellent interior visibility, allowing the wearer to see clearly.
The Amazing Spider-Man 2 Wearable Mask
Red
TSM2CHEAP
At StarCine Collectible, we offer worldwide shipping using options like Hong Kong Post (e-Express, air mail, EMS), DHL, FedEx, and DHL eCommerce.
Orders will be arranged for shipping within 72 business hours after purchase.
Please note that some products are made-to-order.
For these products, the required production time will be clearly stated in the product description.
All shipments include a tracking number for easy tracking.
For large items like 1:1 scale statues, we provide sea freight as a cost-effective option.
Contact us at info@starcinecollectible.com for a shipping quote.
Q: What should I do if I find missing parts or defects after unboxing?
A: If the issue meets our return policy standards, we will arrange replacements, subject to manufacturer availability.
For items weighing 5kg or less, we will cover the round-trip shipping costs.
Q: What should I do if I receive a product with missing or damaged parts?
A: Missing or damaged parts must be reported within 7 days of receiving the product.
Requests submitted after this period may be denied.
Q: Are after-sales services provided for second-hand or non-warranty products?
A: For products listed as second-hand or marked as non-warranty on our website, no after-sales services will be provided.
Q: Can I return a product due to personal preference or a change of mind if it has defects or missing parts?
A: If defects or missing parts are found and we are able to provide a replacement, returns due to person
Q: What is your return and after-sales policy for cosplay costumes or custom-made masks?
A: If you are ordering cosplay costumes or custom-made masks, we will not provide any after-sales service or accept returns due to sizing issues unless there are defects upon delivery.
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