🌍 Worldwide Shipping available!
StarCine Collectible
At StarCine Collectible, we offer worldwide shipping using options like Hong Kong Post (e-Express, air mail, EMS), DHL, FedEx, and DHL eCommerce.
Orders will be arranged for shipping within 72 business hours after purchase.
Please note that some products are made-to-order.
For these products, the required production time will be clearly stated in the product description.
All shipments include a tracking number for easy tracking.
For large items like 1:1 scale statues, we provide sea freight as a cost-effective option.
Contact us at info@starcinecollectible.com for a shipping quote.
Q: What should I do if I find missing parts or defects after unboxing?
A: If the issue meets our return policy standards, we will arrange replacements, subject to manufacturer availability.
For items weighing 5kg or less, we will cover the round-trip shipping costs.
Q: What should I do if I receive a product with missing or damaged parts?
A: Missing or damaged parts must be reported within 7 days of receiving the product.
Requests submitted after this period may be denied.
Q: Are after-sales services provided for second-hand or non-warranty products?
A: For products listed as second-hand or marked as non-warranty on our website, no after-sales services will be provided.
Q: Can I return a product due to personal preference or a change of mind if it has defects or missing parts?
A: If defects or missing parts are found and we are able to provide a replacement, returns due to person
Q: What is your return and after-sales policy for cosplay costumes or custom-made masks?
A: If you are ordering cosplay costumes or custom-made masks, we will not provide any after-sales service or accept returns due to sizing issues unless there are defects upon delivery.
100 points = $1. Up to 5% cash back!
Q&A About the Magic Wand
What is the weight of the prop magic wand?
The weight of the prop magic wand is 160g.
How straight is the wand’s body?
The wand’s body is very straight, with a deviation of only 0.01mm to 0.02mm.
How many versions of the magic wand are available?
There are three versions of the magic wand:
Prop version: A non-functional version without any special abilities.
LED version: The tip of the wand lights up, emitting a glow.
Fire version: The wand can shoot flames.
What is the length of the magic wand?
The length of the wand depends on the character, ranging between 35cm and 40cm.
How do the LED and fire versions of the wand charge?
LED version: We provide four batteries with the wand. When the batteries run out, you can purchase replacements from your local hardware store.
Fire version: We provide a charging cable for recharging the wand.
How does the fire version of the wand shoot flames?
The fire version has a hidden button on the side. By pressing the button, the wand emits flames.
How do you replace the consumable materials for the fire version of the wand?
We include a pack of consumable materials in the packaging. Each pack can support up to 6,000 uses.
What materials are used to make the wand?
The wand is made with a wooden outer layer (tree branches) and a metal core for durability.
Harry Potter Style Magic Wand Gift Set – Features Real Flame Shooting & Light-Up Tip Technology
Harry Potter / Prop version
At StarCine Collectible, we offer worldwide shipping using options like Hong Kong Post (e-Express, air mail, EMS), DHL, FedEx, and DHL eCommerce.
Orders will be arranged for shipping within 72 business hours after purchase.
Please note that some products are made-to-order.
For these products, the required production time will be clearly stated in the product description.
All shipments include a tracking number for easy tracking.
For large items like 1:1 scale statues, we provide sea freight as a cost-effective option.
Contact us at info@starcinecollectible.com for a shipping quote.
Q: What should I do if I find missing parts or defects after unboxing?
A: If the issue meets our return policy standards, we will arrange replacements, subject to manufacturer availability.
For items weighing 5kg or less, we will cover the round-trip shipping costs.
Q: What should I do if I receive a product with missing or damaged parts?
A: Missing or damaged parts must be reported within 7 days of receiving the product.
Requests submitted after this period may be denied.
Q: Are after-sales services provided for second-hand or non-warranty products?
A: For products listed as second-hand or marked as non-warranty on our website, no after-sales services will be provided.
Q: Can I return a product due to personal preference or a change of mind if it has defects or missing parts?
A: If defects or missing parts are found and we are able to provide a replacement, returns due to person
Q: What is your return and after-sales policy for cosplay costumes or custom-made masks?
A: If you are ordering cosplay costumes or custom-made masks, we will not provide any after-sales service or accept returns due to sizing issues unless there are defects upon delivery.
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