StarCine Collectible (hereinafter referred to as "we," "our company," or "StarCine Collectible") values the privacy of individuals who use our website, participate in our events, or register for our services or online content (collectively referred to as "services"). We are committed to ensuring that the collection, transmission, storage, and use of personal data comply with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region (hereinafter referred to as the "Ordinance").
The term "personal data" bears the meaning defined in the Ordinance.
Purpose and Use of Personal Data Collection
You are not required to provide any personal data to browse or use our website. However, when you participate in our events or register for our services or online content, we collect your personal data to provide our services. You may choose not to provide personal data, but this may limit our ability to provide services to you. By providing your personal data, you agree to the use of such data in accordance with this privacy policy.
The personal data collected may be used for the following purposes:
- Processing membership applications and managing your account.
- Executing your instructions, responding to inquiries, or providing customer services.
- Handling payments or recovering outstanding amounts related to our services.
- Processing orders, generating invoices, and fulfilling orders.
- Promoting our services and recommending products or services you may be interested in (including toys, models, figures, collectibles, and related merchandise).
- Handling complaints and account inquiries.
- Conducting surveys, research, or statistical analyses to improve our products and services and for marketing purposes.
- Notifying you of new products, promotions, and special offers upon obtaining your consent.
- Maintaining a customer database to enable communication with you via email, mail, fax, phone, or other methods.
- Facilitating the use of our online services, such as shopping and participating in promotions.
- Verifying your personal data against information provided through other channels.
- Disclosing data as required by applicable laws, regulations, or guidelines.
- Other purposes directly related to the original purpose of data collection.
Categories of Personal Data Collected
The personal data we may collect includes:
- Your personal and contact information, such as name, gender, date of birth, ID number, phone number, social media links, email address, residential address, mailing address, or billing address.
- Your account details, such as the first and last four digits of your credit card account number or user account information.
- Your personal interests.
- Your computer or mobile device IP address, location data, browser settings, browsing history, and other internet-related data.
Confidentiality, Disclosure, and Security of Personal Data
We will not trade your personal data for profit without your written consent. All collected personal data will be treated confidentially. However, under the following circumstances, we may disclose your personal data to third parties (whether in Hong Kong or overseas):
- Courts, law enforcement agencies, or other government statutory or regulatory bodies.
- Affiliates, vendors, agents, or service providers involved in sales, marketing, or administration.
- Professionals who have a confidentiality obligation to us, such as IT consultants, data processors, auditors, accountants, or lawyers.
- Banks, financial institutions, credit card issuers, or debt collection agencies.
All reasonable efforts will be made to store your personal data securely. While we strive to ensure data security, we cannot guarantee the security of data transmission.
Retention of Personal Data
We will retain your personal data only for as long as necessary to fulfill the purpose for which it was collected unless a longer retention period is required by law.
Direct Marketing
We may use your personal data for direct marketing purposes (including toys, models, figures, collectibles, and related merchandise) with your consent. Data such as your name, contact details, social media links, product preferences, transaction behavior, and browsing history may be used to promote our services.
We may contact you via mail, phone, social media, SMS, email, or other channels. If you wish to opt out of receiving direct marketing communications, you can update your preferences through your registered account or by using the unsubscribe link provided. Upon receiving your request, we will cease using your personal data for direct marketing purposes at no charge.
Use of Cookies
Cookies are small text files stored on your computer or device when you visit our website. We use cookies to:
- Identify your preferences and browsing behavior.
- Track your shopping cart items and assist in checkout processes.
- Conduct research and statistical analyses to enhance our services.
- Improve user experience and security.
You may disable cookies through your browser settings, but this may affect certain website functionalities.
External Links
This privacy policy applies only to our website. Any links to external websites are beyond our control, and we are not responsible for how third parties handle your personal data.
Access and Correction of Personal Data
If you have any questions about our privacy policy or wish to access or correct your personal data, please contact us in writing at:
StarCine Collectible
Attn: Privacy Data Officer
RM 1608 16/F APEC PLAZA 49 HOI YUEN RD KWUN TONG HONG KONG
Under the Ordinance, we reserve the right to charge a reasonable fee for processing data access requests.