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StarCine Collectible
At StarCine Collectible, we offer worldwide shipping using options like Hong Kong Post (e-Express, air mail, EMS), DHL, FedEx, and DHL eCommerce.
Orders will be arranged for shipping within 72 business hours after purchase.
Please note that some products are made-to-order.
For these products, the required production time will be clearly stated in the product description.
All shipments include a tracking number for easy tracking.
For large items like 1:1 scale statues, we provide sea freight as a cost-effective option.
Contact us at info@starcinecollectible.com for a shipping quote.
Q: What should I do if I find missing parts or defects after unboxing?
A: If the issue meets our return policy standards, we will arrange replacements, subject to manufacturer availability.
For items weighing 5kg or less, we will cover the round-trip shipping costs.
Q: What should I do if I receive a product with missing or damaged parts?
A: Missing or damaged parts must be reported within 7 days of receiving the product.
Requests submitted after this period may be denied.
Q: Are after-sales services provided for second-hand or non-warranty products?
A: For products listed as second-hand or marked as non-warranty on our website, no after-sales services will be provided.
Q: Can I return a product due to personal preference or a change of mind if it has defects or missing parts?
A: If defects or missing parts are found and we are able to provide a replacement, returns due to person
Q: What is your return and after-sales policy for cosplay costumes or custom-made masks?
A: If you are ordering cosplay costumes or custom-made masks, we will not provide any after-sales service or accept returns due to sizing issues unless there are defects upon delivery.
To secure a pre-order, customers must pay a non-refundable deposit.
However, there is a 24-hour grace period during which customers may request a full refund of their deposit without any additional charges.
After this grace period, should the customer decide to pay the full amount, a 25% administrative fee will be applied.
If the customer chooses to pay only the deposit, it will be retained as an administrative fee.
Once the product is ready, we will send an invoice via PayPal or credit card for the remaining balance.
The final payment must be completed within 7 days of the invoice date.
If payment is not received within this timeframe, the deposit will be forfeited, and the order will be canceled.
Is this helmet full shell?
Answer: Yes, it is.
Can this helmet be custom-made for me?
Answer: The standard size of this helmet fits people with a head size of 58 to 62 cm. If your head is too small or too large, we can custom-make it for you.
What material is used for the visor?
Answer: The visor is made of elastic fabric material that meets safety standards. It is highly breathable and elastic, ensuring comfort even during long periods of wear.
Can the eye section be removed?
Answer: Yes, the eye section can be removed. It is secured using magnets for easy attachment and detachment.
How many replaceable lenses does this helmet have?
Answer: This helmet comes with 3 pairs of replaceable lenses.
1️⃣ Magnetic Reflective Eyes
The mask features colorful, reflective eyes that can be easily attached and detached using magnets.
2️⃣ 3D Reflective Textured Pattern
The headpiece is crafted with a reflective, three-dimensional textured design, offering a premium, realistic look and feel.
3️⃣ Sculpted Spider-Man Mask Design
Expertly sculpted by top international designers, this mask boasts incredible accuracy and attention to detail, making it a standout cosplay accessory.
Options Available:
Full Helmet Design: Provides complete head coverage for an authentic Spider-Man look.
Half-Shell Design: A lightweight and comfortable option that covers only the upper part of the head.
This mask is a must-have for Spider-Man fans, offering unparalleled quality and movie-accurate detailing!
FullHead Shell Design! Spider-Man Across the Spider-Verse Miles Morales Mask
Full-Head Shell
blackmiles2high
At StarCine Collectible, we offer worldwide shipping using options like Hong Kong Post (e-Express, air mail, EMS), DHL, FedEx, and DHL eCommerce.
Orders will be arranged for shipping within 72 business hours after purchase.
Please note that some products are made-to-order.
For these products, the required production time will be clearly stated in the product description.
All shipments include a tracking number for easy tracking.
For large items like 1:1 scale statues, we provide sea freight as a cost-effective option.
Contact us at info@starcinecollectible.com for a shipping quote.
Q: What should I do if I find missing parts or defects after unboxing?
A: If the issue meets our return policy standards, we will arrange replacements, subject to manufacturer availability.
For items weighing 5kg or less, we will cover the round-trip shipping costs.
Q: What should I do if I receive a product with missing or damaged parts?
A: Missing or damaged parts must be reported within 7 days of receiving the product.
Requests submitted after this period may be denied.
Q: Are after-sales services provided for second-hand or non-warranty products?
A: For products listed as second-hand or marked as non-warranty on our website, no after-sales services will be provided.
Q: Can I return a product due to personal preference or a change of mind if it has defects or missing parts?
A: If defects or missing parts are found and we are able to provide a replacement, returns due to person
Q: What is your return and after-sales policy for cosplay costumes or custom-made masks?
A: If you are ordering cosplay costumes or custom-made masks, we will not provide any after-sales service or accept returns due to sizing issues unless there are defects upon delivery.
To secure a pre-order, customers must pay a non-refundable deposit.
However, there is a 24-hour grace period during which customers may request a full refund of their deposit without any additional charges.
After this grace period, should the customer decide to pay the full amount, a 25% administrative fee will be applied.
If the customer chooses to pay only the deposit, it will be retained as an administrative fee.
Once the product is ready, we will send an invoice via PayPal or credit card for the remaining balance.
The final payment must be completed within 7 days of the invoice date.
If payment is not received within this timeframe, the deposit will be forfeited, and the order will be canceled.
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