🌍 Worldwide Shipping available!
StarCine Collectible
At StarCine Collectible, we offer worldwide shipping using options like Hong Kong Post (e-Express, air mail, EMS), DHL, FedEx, and DHL eCommerce.
Orders will be arranged for shipping within 72 business hours after purchase.
Please note that some products are made-to-order.
For these products, the required production time will be clearly stated in the product description.
All shipments include a tracking number for easy tracking.
For large items like 1:1 scale statues, we provide sea freight as a cost-effective option.
Contact us at info@starcinecollectible.com for a shipping quote.
Q: What should I do if I find missing parts or defects after unboxing?
A: If the issue meets our return policy standards, we will arrange replacements, subject to manufacturer availability.
For items weighing 5kg or less, we will cover the round-trip shipping costs.
Q: What should I do if I receive a product with missing or damaged parts?
A: Missing or damaged parts must be reported within 7 days of receiving the product.
Requests submitted after this period may be denied.
Q: Are after-sales services provided for second-hand or non-warranty products?
A: For products listed as second-hand or marked as non-warranty on our website, no after-sales services will be provided.
Q: Can I return a product due to personal preference or a change of mind if it has defects or missing parts?
A: If defects or missing parts are found and we are able to provide a replacement, returns due to person
Q: What is your return and after-sales policy for cosplay costumes or custom-made masks?
A: If you are ordering cosplay costumes or custom-made masks, we will not provide any after-sales service or accept returns due to sizing issues unless there are defects upon delivery.
Does this mask come with a faceshell?
Yes, we provide options for either a half faceshell or a full faceshell.
What material is this mask made of?
We use elastic and breathable fabric, making it comfortable to wear for long periods.
Can the eyes of this mask be magnetically removed?
No, the eyes are fixed onto the mask and cannot be detached.
How do you put on this mask?
There is an invisible zipper at the back of the mask. Simply pull the zipper down, and you can easily put it on.
Can you see clearly through the mask once it’s on?
Yes, the view is very clear, and you can see everything outside without any issues.
Marvel’s Spider-Man –Peter Parker (Black Suit) Wearable Mask
A / Full Faceshell
Black Suit Mask
At StarCine Collectible, we offer worldwide shipping using options like Hong Kong Post (e-Express, air mail, EMS), DHL, FedEx, and DHL eCommerce.
Orders will be arranged for shipping within 72 business hours after purchase.
Please note that some products are made-to-order.
For these products, the required production time will be clearly stated in the product description.
All shipments include a tracking number for easy tracking.
For large items like 1:1 scale statues, we provide sea freight as a cost-effective option.
Contact us at info@starcinecollectible.com for a shipping quote.
Q: What should I do if I find missing parts or defects after unboxing?
A: If the issue meets our return policy standards, we will arrange replacements, subject to manufacturer availability.
For items weighing 5kg or less, we will cover the round-trip shipping costs.
Q: What should I do if I receive a product with missing or damaged parts?
A: Missing or damaged parts must be reported within 7 days of receiving the product.
Requests submitted after this period may be denied.
Q: Are after-sales services provided for second-hand or non-warranty products?
A: For products listed as second-hand or marked as non-warranty on our website, no after-sales services will be provided.
Q: Can I return a product due to personal preference or a change of mind if it has defects or missing parts?
A: If defects or missing parts are found and we are able to provide a replacement, returns due to person
Q: What is your return and after-sales policy for cosplay costumes or custom-made masks?
A: If you are ordering cosplay costumes or custom-made masks, we will not provide any after-sales service or accept returns due to sizing issues unless there are defects upon delivery.
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