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StarCine Collectible
At StarCine Collectible, we offer worldwide shipping using options like Hong Kong Post (e-Express, air mail, EMS), DHL, FedEx, and DHL eCommerce.
Orders will be arranged for shipping within 72 business hours after purchase.
Please note that some products are made-to-order.
For these products, the required production time will be clearly stated in the product description.
All shipments include a tracking number for easy tracking.
For large items like 1:1 scale statues, we provide sea freight as a cost-effective option.
Contact us at info@starcinecollectible.com for a shipping quote.
Q: What should I do if I find missing parts or defects after unboxing?
A: If the issue meets our return policy standards, we will arrange replacements, subject to manufacturer availability.
For items weighing 5kg or less, we will cover the round-trip shipping costs.
Q: What should I do if I receive a product with missing or damaged parts?
A: Missing or damaged parts must be reported within 7 days of receiving the product.
Requests submitted after this period may be denied.
Q: Are after-sales services provided for second-hand or non-warranty products?
A: For products listed as second-hand or marked as non-warranty on our website, no after-sales services will be provided.
Q: Can I return a product due to personal preference or a change of mind if it has defects or missing parts?
A: If defects or missing parts are found and we are able to provide a replacement, returns due to person
Q: What is your return and after-sales policy for cosplay costumes or custom-made masks?
A: If you are ordering cosplay costumes or custom-made masks, we will not provide any after-sales service or accept returns due to sizing issues unless there are defects upon delivery.
To secure a pre-order, customers must pay a non-refundable deposit.
However, there is a 24-hour grace period during which customers may request a full refund of their deposit without any additional charges.
After this grace period, should the customer decide to pay the full amount, a 25% administrative fee will be applied.
If the customer chooses to pay only the deposit, it will be retained as an administrative fee.
Once the product is ready, we will send an invoice via PayPal or credit card for the remaining balance.
The final payment must be completed within 7 days of the invoice date.
If payment is not received within this timeframe, the deposit will be forfeited, and the order will be canceled.
This life-size wearable helmet is inspired by the sleek and striking Anti-Venom Suit. Designed for fans, collectors, and cosplay enthusiasts, it is a perfect blend of style, functionality, and craftsmanship.
Crafted with high-quality materials, this helmet offers durability, comfort, and an authentic look, making it an essential addition to any collection.
This helmet brings the bold Anti-Venom Suit design to life, offering a stunning and functional piece for enthusiasts and collectors alike!
Marvel’s Spider-Man – Spider-Man Peter Parker (Anti-Venom Suit) Wearable Mask
Screen pattern
Antias
At StarCine Collectible, we offer worldwide shipping using options like Hong Kong Post (e-Express, air mail, EMS), DHL, FedEx, and DHL eCommerce.
Orders will be arranged for shipping within 72 business hours after purchase.
Please note that some products are made-to-order.
For these products, the required production time will be clearly stated in the product description.
All shipments include a tracking number for easy tracking.
For large items like 1:1 scale statues, we provide sea freight as a cost-effective option.
Contact us at info@starcinecollectible.com for a shipping quote.
Q: What should I do if I find missing parts or defects after unboxing?
A: If the issue meets our return policy standards, we will arrange replacements, subject to manufacturer availability.
For items weighing 5kg or less, we will cover the round-trip shipping costs.
Q: What should I do if I receive a product with missing or damaged parts?
A: Missing or damaged parts must be reported within 7 days of receiving the product.
Requests submitted after this period may be denied.
Q: Are after-sales services provided for second-hand or non-warranty products?
A: For products listed as second-hand or marked as non-warranty on our website, no after-sales services will be provided.
Q: Can I return a product due to personal preference or a change of mind if it has defects or missing parts?
A: If defects or missing parts are found and we are able to provide a replacement, returns due to person
Q: What is your return and after-sales policy for cosplay costumes or custom-made masks?
A: If you are ordering cosplay costumes or custom-made masks, we will not provide any after-sales service or accept returns due to sizing issues unless there are defects upon delivery.
To secure a pre-order, customers must pay a non-refundable deposit.
However, there is a 24-hour grace period during which customers may request a full refund of their deposit without any additional charges.
After this grace period, should the customer decide to pay the full amount, a 25% administrative fee will be applied.
If the customer chooses to pay only the deposit, it will be retained as an administrative fee.
Once the product is ready, we will send an invoice via PayPal or credit card for the remaining balance.
The final payment must be completed within 7 days of the invoice date.
If payment is not received within this timeframe, the deposit will be forfeited, and the order will be canceled.
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